Returns are not allowed on custom manufactured lights or lights in non-copper finishes.
Copper lights can be returned within 2 weeks if the lights were never installed.
A restocking fee of 20% of the retail price will be applied and the customer is responsible for return shipping fees.
Lantern & Scroll offers a lifetime guarantee. All lanterns are guaranteed free of defects in workmanship or material under standard operating and installation conditions. Electric components are guaranteed free of defects for 5 years. Our guarantee does not cover damage resulting from weather, mishandling, or broken glass. If a lantern is found to be defective, Lantern & Scroll will only repair or replace the fixture and excludes shipping costs. Please call 704.333.5088 for further information.